Carpet Cleaning FAQs

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How often should carpets be professionally cleaned?

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To maintain the appearance and extend the lifespan of your carpets, it's advisable to have them professionally cleaned every 12-18 months. Homes with pets or children may require more frequent cleanings.

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What carpet cleaning methods do you use?

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We offer several carpet cleaning methods including hot water extraction (steam cleaning) and encapsulation cleaning. The best method is selected based on your carpet type and the level of soiling.

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Is professional carpet cleaning safe for pets and children?

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Yes, our cleaning solutions are non-toxic and eco-friendly, ensuring safety for pets and children. All cleaning agents are thoroughly rinsed out, leaving no harmful residues.

 

How long does it take for carpets to dry after cleaning?

 

Carpet drying times typically range from 12-24 hours. We can use high-powered fans to speed up the drying process if needed in colder wetter months.

 

Can all stains be removed from carpets?

 

We can remove most common stains, but some stubborn stains, such as those from dyes or bleach, may be permanent. Each stain is assessed individually, and specialized treatments are used to achieve the best possible results.

 

Upholstery Cleaning FAQs

 

How often should upholstery be cleaned?

 

Upholstery should be cleaned every 12-24 months, or more frequently if you have pets, children, or allergies. Regular cleaning helps maintain the fabric's appearance and prolongs its lifespan.

 

What types of upholstery can be cleaned?

 

We clean a variety of upholstery fabrics including cotton, linen, wool, microfiber, and synthetic materials. Each fabric requires specific cleaning methods and products.

 

Is the cleaning process safe for delicate fabrics?

 

Yes, we use gentle, fabric-specific cleaning methods that are safe for delicate and antique upholstery. Our technicians are trained to handle all fabric types with care.

 

How long does it take for upholstery to dry after cleaning?

 

Upholstery typically takes 6-12 hours to dry, depending on the fabric type and humidity levels. We use air movers to speed up the drying process.

 

Can odors be removed from upholstery?

 

Yes, we use specialized deodorizing treatments to neutralize and remove odors caused by pets, smoke, and other sources, leaving your upholstery fresh and clean.

 

Mattress Cleaning FAQs

 

Why should mattresses be professionally cleaned?

 

Professional mattress cleaning removes dust mites, allergens, dead skin cells, and other contaminants, promoting a healthier sleeping environment and extending the life of your mattress.

 

How often should mattresses be cleaned?

 

It's recommended to clean your mattress every 12-18 months, or more frequently if you suffer from allergies or have pets that sleep on the bed.

 

What methods are used for mattress cleaning?

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We use steam cleaning which effectively removes dirt, allergens, and stains and odors.

 

Can stains and odors be removed from mattresses?

 

We use specialized stain removers and deodorizing agents to treat and remove a wide range of stains and odors, including those from sweat, urine, and spills. However we can't guarantee 100% stain removal.

 

Is the mattress cleaning process safe for my family?

 

Absolutely. We use non-toxic, hypoallergenic cleaning solutions that are safe for all family members, including those with allergies or sensitive skin.

 

How long does it take for a mattress to dry after cleaning?

 

A mattress typically takes 8-12 hours to dry completely. We recommend cleaning it in the morning so it can dry throughout the day.